PRIVACY POLICY

Last updated: June 26, 2026

Our privacy commitment

The Casual Leader ("Company", "we", "us", "our") operates the website thecasualleader.com and provides leadership and business education programs, coaching, community access, a podcast, and free and paid resources (together, "the Services"). This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and the choices and rights you have.

We keep this simple, the same way we keep our programs simple: we collect what we need to run the Services well, we tell you why, and we don't sell your data. This policy explains exactly how that works.

This Privacy Policy is part of and subject to our Terms of Service. Capitalized terms not defined here have the meanings given to them in the Terms of Service.

Who we are

The Casual Leader is operated by Open Growth Group Inc., located at 1111B S Governors Ave STE 37208, Dover, DE 19904, US. For any privacy question or request, contact us at contact@thecasualleader.com.

What we offer

This policy applies across everything we do, including:

  • The Startup Blueprint : a program for early-stage founders.

  • The Builder's Accelerator: a 3–6 month personalized program for growing SMBs.

  • Enterprise Partnerships: leadership and business transformation engagements for larger organizations.

  • Community: our online community space.

  • Resources: free and paid guides, toolkits, frameworks, and workshops.

  • The Casual Leader Podcast and other content we publish.

  • The website at thecasualleader.com, including newsletter signup, the contact form, accounts, and checkout.

The data we collect

We collect the following categories of personal data, depending on how you interact with us:

Information you give us directly. Your name, email address, and any details you submit through our contact form, newsletter signup, account registration, program applications, community profile, workshop registrations, or when you email us. For coaching and program participants, this may include the business and leadership context you choose to share with us so we can help you.

Purchase and billing information. When you buy a program, workshop, or other paid resource, we collect the information needed to process your order. Payment card details are handled directly by our payment processor (see "Payment processing" below), we do not store full card numbers on our systems.

Account information. If you create an account, we store your login credentials and account preferences.

Community and program content. Posts, comments, messages, questions, and other content you share inside our community or programs.

Technical and usage information. When you visit our website, we and our service providers automatically collect standard technical data such as your IP address, browser type, device information, pages viewed, referring URLs, and interactions with our site. This is collected through cookies and similar technologies (see "Cookies and similar technologies").

Communications. Records of your correspondence with us, including support requests and feedback.

How we use your data

We use personal data to:

  • Provide and deliver the Services, including programs, coaching, community access, workshops, and resources you sign up for.

  • Process payments and manage your orders, subscriptions, and account.

  • Respond to your contact form submissions, questions, and support requests.

  • Send you the newsletter and other updates you've subscribed to, and let you unsubscribe at any time.

  • Operate, maintain, secure, and improve our website and Services.

  • Understand how our content and programs are used, so we can make them better.

  • Comply with our legal obligations and enforce our Terms of Service.

Legal basis for processing

For users in the EU/EEA and UK, we process personal data on the following legal bases under the GDPR and UK GDPR:

Contract performance. Processing your account, purchase, and program data to deliver the Services you've signed up for.

Consent. Sending marketing emails and our newsletter, and setting non-essential cookies. You can withdraw consent at any time.

Legitimate interests. Operating and improving our website and Services, securing our systems, understanding aggregate usage, and communicating with participants — balanced against your rights and interests.

Legal obligation. Retaining records (for example, transaction records) where the law requires it.

Cookies and similar technologies

Our website is built on Squarespace. Squarespace sets cookies that are strictly necessary for the site to function (for example, to keep you logged in, remember the contents of your cart, and provide security). These essential cookies do not require consent.

We may also use analytics and functional cookies to understand how visitors use the site and to improve it. Where required by law, we ask for your consent before setting non-essential cookies, and you can change your preferences at any time through your browser settings or our cookie controls.

For more detail on the cookies Squarespace uses, see Squarespace's cookie information at https://support.squarespace.com/hc/en-us/articles/360001264507.

Embedded content and third-party media

Some pages include content embedded from third-party platforms, for example, our podcast player (Spotify), videos (YouTube), and social links (LinkedIn, Instagram). These embeds may collect data about your interaction with them and set their own cookies, governed by the privacy policies of those platforms. We recommend reviewing the privacy policy of any third-party platform whose content you interact with.

Service providers and sharing

We share personal data only with service providers who help us run the Services, and only as needed. These include:

Website and hosting. Our website, accounts, and checkout run on Squarespace (https://www.squarespace.com/privacy).

Payment processing. Payments are handled by our payment processor(s), such as Stripe (https://stripe.com/privacy) and/or PayPal (https://www.paypal.com/privacy). We do not store full payment card details on our servers.

Email and newsletter. We use an email/marketing provider to send the newsletter and program communications.

Community and program tools. We may use third-party platforms to host our community, workshops, and coaching sessions.

We require our service providers to protect your data and to use it only to provide services to us. We do not sell your personal data. We may also disclose data where required by law, to protect our rights, or in connection with a business transfer (such as a merger or acquisition), in which case we will notify you as required.

Data retention

We keep personal data only as long as needed for the purposes described in this policy:

  • Account and program data: for as long as your account is active or you're enrolled in a program, plus a reasonable period afterward.

  • Transaction records: for as long as required to meet tax, accounting, and legal obligations.

  • Newsletter subscriptions: until you unsubscribe, after which we remove you from active mailing lists.

  • Contact form and support messages: for as long as needed to handle your request and for our records.

When data is no longer needed, we delete or anonymize it. To request earlier deletion, contact contact@thecasualleader.com.

Data security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS) for communications with our website, and reliance on reputable providers (such as Squarespace and our payment processors) that maintain industry-standard security.

Breach notification. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and the relevant supervisory authorities within 72 hours of becoming aware of it, as required by GDPR Article 33.

International data transfers

We are based in the United States, and some of our service providers are located in other countries. Where we transfer personal data internationally, for example, from the EU/EEA or UK to the United States, we rely on appropriate safeguards, such as the EU Standard Contractual Clauses, the UK International Data Transfer Addendum, or an adequacy decision, to ensure your data receives an adequate level of protection.

Your rights

Depending on where you live, you may have the following rights over your personal data. To exercise any of them, contact contact@thecasualleader.com. We will respond to verified requests within 30 days (or 45 days if an extension is needed, with notice).

EU/EEA residents (GDPR). The right to access, rectify, erase, restrict processing, data portability, object to processing, and withdraw consent at any time.

UK residents (UK GDPR). The same rights as above under the UK GDPR and the Data Protection Act 2018, enforced by the Information Commissioner's Office (ICO).

California residents (CCPA/CPRA). The right to know, delete, correct, and opt out of the sale or sharing of personal information (we do not sell or share personal information for cross-context behavioral advertising), and the right to non-discrimination. See the California section below.

All users. You can unsubscribe from marketing emails at any time using the link in any email, and you can ask us to update or delete your information.

California residents (CCPA/CPRA)

If you are a California resident, the following additional disclosures apply:

Categories of personal information collected. Identifiers (such as name and email address), commercial information (purchases), internet activity (site usage), and any information you choose to share with us in programs or the community.

We do not sell your personal information. We have not sold personal information in the preceding 12 months and do not intend to.

We do not share personal information for cross-context behavioral advertising.

Right to know, delete, and correct. You may request to know what personal information we hold about you, or request its deletion or correction, by contacting contact@thecasualleader.com.

Non-discrimination. We will not discriminate against you for exercising your CCPA/CPRA rights.

European Economic Area residents (GDPR)

If you are in the EU/EEA, the following additional information applies:

Data controller. Open Growth Group Inc., 1111B S Governors Ave STE 37208, Dover, DE 19904, US. Contact: contact@thecasualleader.com.

Data Protection Officer. We have not appointed a Data Protection Officer. For any data protection question, contact us at contact@thecasualleader.com.

Legal basis for processing. See the "Legal basis for processing" section above.

Right to lodge a complaint. You have the right to lodge a complaint with your local supervisory authority if you believe your data has been processed unlawfully.

United Kingdom residents (UK GDPR)

If you are located in the United Kingdom, the following additional information applies:

Your personal data is protected under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as enforced by the Information Commissioner's Office (ICO).

Data controller. Open Growth Group Inc., 1111B S Governors Ave STE 37208, Dover, DE 19904, US. Contact: contact@thecasualleader.com.

Your rights. You have the same data protection rights as described in the EU/EEA section above.

International transfers. Where your data is transferred outside the United Kingdom, we rely on the UK International Data Transfer Addendum to the EU Standard Contractual Clauses, or other transfer mechanisms approved by the ICO, to ensure adequate protection.

Children's privacy

The Services are intended for professionals and are not directed at children under 13 (or under 16 in the EU/EEA). We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child, we will delete it promptly. Parents or guardians who believe their child's data may have been collected can contact us at contact@thecasualleader.com.

Changes to this policy

We will update this page if our practices change. Material changes will be communicated through our website or by email. The "Last updated" date at the top reflects the most recent revision.

Contact

Questions about this Privacy Policy, or want to exercise your rights? Reach us at contact@thecasualleader.com.